Residential FAQs

What are the Most Common Energy Efficiency Improvements?

The energy efficiency of a home is affected by three primary factors: heat transferring into or out of your home, air leakage in the HVAC duct work, and proper functioning of the HVAC system. Following are some of the most common energy efficiency improvements:

  • Sealing Air Leaks: Sealing air leaks around windows, doors, recessed can lights, chimney, ceiling and electrical outlets is an easy way to improve energy efficiency. Sealing air leaks may also improve your home's comfort by lowering humidity in the home.
  • Sealing Ductwork: Many homes have leaky ductwork and poor airflow, resulting in stuffy, humid, or otherwise uncomfortable rooms. Sealing your home's ducts and balancing the duct system to optimize airflow to all rooms can help improve your comfort and the ability of your HVAC system to work efficiently.
  • Adding Insulation: Many older homes are not well-insulated; some have no insulation at all. Properly installed insulation in attics provides for more even temperatures throughout the house and results in a quieter, more comfortable living environment that is easier to heat and cool. Insulating ductwork in attics and adding insulation to crawlspaces can also help to ensure that your home will be more comfortable.
  • Improving Heating and Cooling Systems: Proper functioning of the home's HVAC system is a key component in a home's energy efficiency. Generally, as much as half of the energy used in the home goes to heating and cooling. Getting an HVAC tune-up or replacing your old system with a more efficient one can help you save money and be more comfortable.

How Much Will the Improvements Cost?

The cost of energy efficiency upgrades varies by the type of improvement being made and the contractor. Your contractor or a SWEPCO Energy Advisor can help you determine solutions that will help you achieve the most energy savings and will direct you to the incentives that SWEPCO offers as well as any state or federal tax credits to help offset the cost of qualified improvements.

Who Can Perform the Work?

Customers must use contractors participating in SWEPCO's Arkansas Contractor Network to receive incentives. These contractors have met SWEPCO's insurance and certification guidelines. Customers may request that their contractor join the Contractor Network. Participation is at the contractor's discretion. NOTE: Contractors participating in the Contractor Network are independent companies and are not endorsed by SWEPCO or CLEAResult Consulting. Click here for SWEPCO's Arkansas Contractor Network list.

What if my Contractor Does Not Participate in SWEPCO's Arkansas Contractor Network?

SWEPCO will only pay incentives for energy efficiency improvements made by participating contractors. If your contractor would like to participate in the Contractor Network please have them call 1-888-266-3130.

Can I Receive Multiple Incentives?

You may receive multiple incentives for more than one installation of the same "type" of measure. For example, a home may have two water heaters. For appliances, there are limitations to the number of incentives and rebates you may receive. Click here for more information

Who is Eligible for Incentives?

Incentives are available to any residential dwelling served by a SWEPCO electric meter. Homes must be separately metered. Condominiums, apartments, townhomes, or multifamily dwellings must be separately metered.

Tenant-occupied dwellings are eligible. The tenant must obtain the property owner's approval via a signature on the project completion form to receive an incentive.

Manufactured and mobile homes for which mobility devices have been removed are eligible for incentives.

What Support Can I Expect From SWEPCO?

SWEPCO's Arkansas Energy Advisors will provide you with support – from submitting your initial application to the receipt of your incentive or appliance rebate. We are dedicated to ensuring that your experience in SWEPCO's Arkansas Residential Energy Efficiency Program is positive and beneficial.

When Will I Receive my Incentive or Rebate Check?

Your incentive or rebate check will be mailed directly to you approximately 4-6 weeks after final paperwork submission.

How Long Will Incentives and Rebates Be Offered?

The program is available until further notice, this website will announce if program ceases to be available. Incentives are first-come, first served.

Do Customers Pay for the Programs Through Electricity Rates?

Yes. Customers pay for this program through a rider on their utility bill, as approved by the Arkansas Public Service Commission. The rider is the most economical way to provide energy efficiency incentives to customers.

Commercial FAQs

How Do I Know if an LED Fixture is Eligible to Receive Incentives?

An LED fixture must be listed with ENERGY STAR or DesignLights Consortium or the manufacturer must supply LM-79 and LM-80 test data from an independent third party laboratory demonstrating that the fixture meets the DesignLights or ENERGY STAR criteria.

How Do I know if my Facility is Eligible for the Program?

Most SWEPCO-served manufacturing facilities, schools, government facilities, healthcare facilities, hospitality facilities, and food service facilities are eligible. To verify eligibility, contact an Energy Advisor.

How Many Projects can be Submitted Each Year?

There is no limit to the number of projects per customer or facility per year. However, there is an incentive cap of 20% of the total program incentive budget.

Is There a Minimum Project Size Requirement?


When Will I Receive My Incentive?

Projects are categorized into two types: deemed savings projects and measurement and verification projects. For projects that are eligible to use deemed savings, 100% of the incentive amount will be mailed within 4-6 weeks after final project verification. For projects that require additional measurement and verification, 40% of the incentive will be paid within 4-6 weeks after installation is verified. The remaining incentive amount will be issued after measurement and verification activities are completed.

Energy Efficiency Resources

Department of Energy
Arkansas Energy Office
Consortium for Energy Efficiency
Arkansas Industrial Energy Clearinghouse
Arkansas Manufacturing Solutions
Design Lights Consortium
2016 Tax Credits